We understand that your time is sacred, so we developed a modern
solution to the outdated practice of waiting. We believe that customers
who are treated well are loyal for a lifetime.
A queue management system is used to control queues. Queues of people
form in various situations and locations in a queue area. The process of
queue formation and propagation is defined as queuing theory.
Queuing systems are often used for medical, banking, and many
governmental service locations. As people arrive, they enter basic
information into a kiosk about themselves and the reason for their visit.
The information is organized and presented to staﬀ to allow for faster
customer service response.
Kiosk based systems also include an information tracking system for the
business to report on statistics such as wait times, volume of traffic and