KAIZEN have established strong credentials in executing complex projects with customers that include some of the largest brands in Egypt in the Government, Corporate Sectors, Hospitality and compounds.
KAIZEN is the authorized distributor in Egypt for TELEVES, Which is a worldwide technology company specializing in the design, development and manufacture of telecommunication infrastructure solutions, manufacturing Head End Stations, Multiswitches, Introducing smart solutions for MATV networks, coaxial over fiber optic, using latest modulation technology specially in the hospitality sectors.
Kaizen Solutions goal provide highly standard information technology solutions with the
ideal mix of technologies to our customers, to better optimize their
infrastructure, improve business performance, enhance agility, reduce
operational cost and increase competitive advantages.
Kaizen Solutions believe also, that Achieve excellence in operation and market leadership in the area of our business focus to be recognized as the valuable advisor & most qualified
solution provider to our customers. We treat our employees the best, so
they treat you the best
MASTER ANTENNA TELEVISION (MATV)
We provide, install and operate the following of SMATV Systems,
IF SYSTEMS, RF SYSTEMS, DIGITAL CABLE TV SYSTEMS and IPTV SYSTEMS.
MATV It is the means by which many apartment houses hotels, schools and other multi-unit buildings distribute TV and FM signals to a number of receivers. In order to accomplish this without a loss of signal quality,
the systems must be planned well and engineered through the effective use of MATV equipment and techniques.
MATV system is a network of cables and specially designed components that process and amplify TV and FM signals and distribute them from one central location. If there were 100 TV sets in a building, it would be extremely expensive to Install and maintain l00 separate antennas.
QUEUING SYSTEM
We understand that your time is sacred, so we developed a modern 
solution to the outdated practice of waiting. We believe that customers who are treated well are loyal for a lifetime.
A queue management system is used to control queues. Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory.
Queuing systems are often used for medical, banking, and many governmental service locations. As people arrive, they enter basic information into a kiosk about themselves and the reason for their visit.
The information is organized and presented to staff to allow for faster
customer service response.
Kiosk based systems also include an information tracking system for the
business to report on statistics such as wait times, volume of traffic and
staff performance
Kaizen Solutions provides services covering project budgeting, construction, engineering, procurement, development, execution, testing and commissioning through complete construction procedures for residential, commercial, health care, hospitality, institutional and industrial projects.
These services are rendered by an experienced body of engineers. Our Engineers utilize the latest National and International Standards.
Light Current Systems
With the growth of companies leading to widespread geographical operations and addition of complex new technologies – network efficiency & availability gains paramount importance. Experts at Kaizen Solutions understand this need of organizations and focus on creating solutions that are robust, come with high-speed connectivity.
Networking Solutions we help our clients in maximizing the value of current network infrastructure by identifying risks and opportunities, analyzing network approaches and recommending network services to optimize their network. Further, our proactive monitoring and capacity planning methodologies help our clients further decrease the operational costs while increasing the productivity.
Our services include:
we one of the leaders in Designing, Supplying and Implementing FTTX infrastructure Projects both Point-To-Point (P2P) and Point-To-Multi Point (P2MP). We provide complete range of FTTX Products including Feeder Cables, Drop Cables, Street Cabinets, Splitters, ODFs, subscriber Boxes. Reference projects Point-To-Multi Point.
The Call Center System is the system handling all your calls, incoming, outgoing and internal calls, it is recording the calls and distribute it and generating the reports through web based application.
It can handle up to 64 land line and 60 mobile sim card.
You can use the call center through your mobile and login to see the reports too.
The possibility of adding a recorded message to the inbound calls instead of the IVR.
We can add a waiting music or message or tone until the agent replies the call, so your client will not be bored.
Linking the branches into a single call center server is available in our solution.
Recording the incoming and outgoing calls or one of them or external calls only are available options.
Reporting engine is the most important part of our call center system, with a large amount of different reports, you can see all the activities done by your agents and you can see the missed and outgoing calls.
The possibility of integrating the call center with the CRM System, so you can see the callers data once his call picked up if he has a data on the system, also if he has not, the new contact page will open automatically with his number to add his remaining data
You will route the inbound calls to the appropriate department through the advance IVR system, also the system has the queuing option, so all your calls are in safe.
There is a possibility to distribute the calls between the employees in different methods, we can ring the call to all your employees, or we can ring the call in a round so you guarantee the justice of distribution.
Call forwarding is also available, and the voicemail box is a part of our system guarantee that all your calls are converted into a clients without losing any call after working hours.
Qualified Technical Team
Plan & Design
Implement
Support
